By: Stephen Smith

Video conferencing is the latest technology businesses use for fast, easy, and reliable means of communication with business partners or employees all over the world. Unlike teleconferencing which uses telephone lines to connect and only allows voice conversation, video conference also gives you this and more.

Video conferencing is a form of communication technology that allows users to connect to voice and video optimisation by means of the internet wherein discussions and presentations can be held in a conference room or at a person’s desk. All video conference participants can hear and see each other in real time as if they are all in the same room.

In order for you to achieve the full potential of video conferencing throughout your company, you need to exert an effort to help your staff understand the system and teach them how it works. Doing so can help improve their work performance and can bring success to your business:

• Training is a very important part of the process of making your staff comfortable with the system and encourages them to keep using it. A video conferencing dry run can be helpful to familiarise staff with the system and getting them familiar with the right buttons to click.

• Launching email campaigns and intranet sites and putting up boardroom posters are instrumental in spreading the knowledge and awareness around the use of video conferencing software

• A desktop user guide is another effective awareness building campaign that can help employees learn video conferencing at their own pace and time which they can check from time to time whenever they have questions or if they need a guide in using the system.

These are just some of the things you can do help your staff adjust to your new video conference system. Many companies that offer video conferencing technology also provide their own welcome pack and training to help staff learn the system since each company offers different kinds of video conference system.